Return & Refund Policy

Thank you for shopping with us. We value your business and strive to provide you with high-quality products and service. Please review our return and refund policy below:

Order Cancellations

• Orders may only be cancelled before they have shipped.

• Once an order has shipped, it cannot be cancelled or refunded.

Returns & Exchanges

• Products may be returned within 30 days of the customer receiving the order. In the event of discrepancy, the date the customer received the product will be determined by the tracking number associated with the order.

• Customers are responsible for the cost of return shipping.
  

• Please review product details carefully before purchasing.

Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact us within 7 days of delivery with photos and details of the issue.

• We will provide a replacement or refund at our discretion once the claim is verified.

Incorrect or Missing Items

• If your order arrives incomplete or with the wrong item(s), please notify us within 7 days of delivery. We will promptly resolve the issue by reshipping the correct item(s) at no additional cost.

Shipping & Delivery

• Delivery times may vary depending on your location. Orders typically take 15–20 business days to arrive. Each order is shipped with a tracking number. The customer is responsible for checking the tracking number. 

• Customers must ensure the shipping address is correct before completing the order. Any corrections need to be emailed to us within 24 hours of placing the order.

• We are not responsible for delays caused by customs, postal services, or other shipping carriers once the order has left our warehouse.

Refunds

• Approved refunds will be processed to your original method of payment within 5–10 business days.

By placing an order on our shop, you agree to the above policies.